How to send documents and samples to the Unit ?

	Université catholique de Louvain (UCL-Bruxelles) Louvain Drug Research Institute (Département of Pharmaceutical Sciences) Pharmacologie Cellulaire et Moléculaire / Cellular and Molecular Pharmacology & Centre de Pharmacie Clinique / Center for Clinical Pharmacy
How to send samples and documents to the Unit ?

We have had quite bad experiences with documents or samples sent to the Unit because of insufficient addressing resulting in inappropriate handling by carriers.

Please, follow he instructions shown hereunder for safe delivery:

fill up your form with with the name of the recipient (to check the name, click here)
fill up the other items exactly as shown (do not translate the items in bold since this may result in ambiguous information for the carrier)
send us the tracking number by e-mail once the sample has been picked up by the carrier

Name of the recipient :	<The name of the person you are sending documents or samples to ...> If you need to check the name, click here
Institution (Company) :	Université catholique de Louvain (in Brussels) <-- important !
Department (Institute) :	Louvain Drug Research Institute (formerly: Ecole de Pharmacie)
Laboratory (Research group) :	Pharmacologie cellulaire et moléculaire
Street address :	avenue E. Mounier 73 - Mail box: B1.73.05 (formerly: 73.70)
Building / Floor :	Bâtiment Van Helmont (73) - 1er étage
City :	Bruxelles (Brussels) <-- important !
Postal code (ZIP) :	B-1200
telephone :	02-764.73.70 (see note) - instruct the carrier not to delay delivery in case there is no asnwer, since we have no permanent staff available on the phone; - the laboratory is open for delivery from 8 am through 6:30 pm and there will be always be someone to sign receipts and so on....
web :	http://www.facm.ucl.ac.be
Access maps :	General and local maps (will open a new tab) -- Google map (will open a new tab)
Customs information :	Mark all sendings as "Documents" or "Samples with no commercial value" whenever possible.

In case direct contact with the recipient is needed, you and/or the carrier can find her/his e-mail address and telephone no. by clicking here, but remember that most deliveries do not require previous contact since the laboratory is open for delivery all the day long.

Why do we ask not to translate or change the items in bold ?

the short answer is that this makes delivery faster and safer...
the long answer is that translation into English makes the carrier unable to distinguish between Flemish- and French-speaking Universities (which have almost the same name once translated into English, at least for non-informed people). The despatcher will then try to translate what you wrote in English into French or Flemish [i.e., the language of the driver...]... but, since she/he does not have full knowledge of where your shipment should really go to, she/he may often make the wrong choice among various possibilities. Sometimes also, she/he will pick any "plausible" name, ... and your shipment will start a long journey ...

For those who which to know everything, here is the situation: (i) The French-speaking "Catholic University of Louvain" (Université catholique de Louvain) is located in Brussels for the Health Sciences Sector (of which we are part of and where we are located) but in Louvain-la-Neuve (30 km South of Brussels) for the other sectors of the University; (ii) there is a Flemish-speaking "Catholic University of Louvain" (Katholieke Universiteit Leuven, in Flemish) in Louvain (Leuven in Flemish), which is about 25 km East of Brussels and is NOT our University; (iii) there are also two "Free university of Brussels" in Brussels (a French-speaking [Université libre de Bruxelles] and a Flemish-speaking [Vrije Universiteit Brussel]), which, again, are NOT our University. This makes things quite difficult for the carrier...

Note: for telephone and fax numbers, what is shown is for someone dialing from Belgium, which is most often the case for the carrier. So, please, us those numbers.
(if you need to call or fax us from outside Belgium, 02 must be replaced by your international access code [011, 00 , ...] followed by 32-2 [thus, for example, 011-32-2-764.73.73 for our fax no. when dialing from the United States or Canada...]).